How To Get Started

Apply By Phone

Our offices are generally open Monday-Friday from 8:30 a.m. to 5 p.m.

Contact your local office for help.

The “Apply Online” button will redirect you to the Illinois Legal Aid website, where PSLS hosts its online intake system.

Fair Housing Project: (855) FHP-PSLS / (855) 347-7757

Domestic Violence Line: (844) 388-7757

Helpline Hours

  • 9 a.m. – 1 p.m. Monday, Tuesday & Thursday
  • 6 p.m. – 8 p.m. Wednesday

Legal Help for Homeowners Project Helpline: (888) 966-7757

Helpline Hours

  • 9 a.m. – 1 p.m. Monday - Thursday

Legal Assistance for Older Adults Project: (888) 965-7757

Helpline Hours

  • 9 a.m. – 1 p.m. Monday - Thursday

Low Income Tax Clinic: (855) TAX-PSLS / (855) 829-7757

Eviction Help Illinois: Eviction Help Illinois provides free legal services and resources to people dealing with eviction. Call (855) 631-0811; text eviction to 1 (844) 938-4280; or visit

Helpline Hours

  • 9 a.m. – 4 p.m. Monday - Friday

Telephone Counseling Service: First-time callers can reach this service by calling the local office phone number. Eligible callers either will receive immediate advice or a referral.

Telephone Counseling Service Hours

  • 9 a.m. – 1 p.m. Monday - Thursday

More Information

About Applying
  • All applicants will be screened for eligibility.
  • The person who needs legal help must apply unless he or she cannot do so because of age or disability.
  • Have any court papers or other important documents available when you call.
  • Interpreters are available at no cost when needed.
  • Due to limited resources, we cannot help everyone. For additional help, visit our Additional Resources page.
  • We will not deny help on the basis of race, color, national origin, sex, sexual orientation, age, religion, political affiliation or belief, disability or any other classification protected by law.
Eligibility Factors

To be eligible for help from Prairie State Legal Services depends on the following factors:

  • You meet our income and asset guidelines. Generally, a client is eligible if his or her household income is less than 125% of the federal poverty level, or up to 200% of the federal poverty level if the household has certain expenses. Certain grants allow us to serve some clients with higher income and/or asset criteria.
  • We have no conflict of interest regarding your legal issue.
  • You live in our service area, or have a civil legal problem in one of the counties in our service area. To see our service area, click here.
  • You meet the citizenship or immigration requirements established by Congress. Persons fleeing domestic violence or trafficking are eligible regardless of immigration status in matters to address the abuse.
  • Government regulations do not prohibit PSLS from handling your type of legal problem.
  • You have one or more legal problems that fall within our established priorities.